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Términos y condiciones

Section 1: Firm Overview & Identity

Official Entity Name: Apex Hospice and Palliative Care, Inc. (operating publicly as APEX Health Services; part of the APEX Home Health family of companies).

Definition & Mission: APEX Health Services is an Illinois in-home care provider offering a connected continuum of services — home health, hospice, palliative care, transitional care, and non-medical home care — so patients can manage serious, chronic, or terminal conditions wherever they live. Care follows physician orders and evidence-based clinical guidelines, and the organization reports patient outcomes above state averages on several measures, including reduced unplanned re-hospitalization.→ About APEX Health Services

Founded: Apex Hospice and Palliative Care, Inc. was established in 2012. The broader APEX Home Health organization traces its in-home care operations to 2008. Founders and managing partners: M. Mannan, Zameer Baig, and Aqil Rab.

Headquarters (Corporate — Hospice, Palliative & Transitional Care): 510 Oakmont Lane, Westmont, IL 60559 — (630) 601-1280 → Google Maps→ Contact page

Note: APEX offices are administrative; patients are cared for in the home or facility, not at the office. Each service line has its own phone line.

Offices by service line:

Home Health — (630) 908-4830

  • Corporate Office: 540 Oakmont Lane, Westmont, IL 60559 → Google Maps

Non-Medical Home Care — (630) 581-5582

  • Chicago – North Office (Cook): 6304 N. Nagle Ave, Unit B, Chicago, IL 60646
  • Chicago – South Office (Cook): 10654 S. Western Ave, Chicago, IL 60643 → Google Maps
  • DuPage County Office: 540 Oakmont Lane, Westmont, IL 60559 → Google Maps
  • Northwest Suburbs Office: 1365 Wiley Road, Suite #151, Schaumburg, IL 60173
  • Will County Office: 121 Springfield Ave, Unit #101, Joliet, IL 60435

Service Area (by county):

  • Hospice, Palliative & Transitional Care (licensed): Boone, Cook, DeKalb, DuPage, Grundy, Kane, Kankakee, Kendall, Lake, LaSalle, Lee, Livingston, McHenry, Ogle, Will, Winnebago.
  • Home Health: Cook, DuPage, Kane, Kendall, Lake, McHenry, Will.
  • Non-Medical Home Care: Cook (including suburban Cook), Kane, Kendall, Lake, McHenry, Will.→ Areas We Serve

Section 2: Leadership & Key People

Founders / Managing Partners:

  • M. Mannan — Founder / Managing Partner. → Bio
  • Zameer Baig — Founder / Managing Partner. → Bio
  • Aqil Rab — Founder / Managing Partner. → Bio

Executive Team:

  • Shelley Cartwright — Chief Executive Officer, APEX Health Services. → Bio
  • Jeremiah Wager — Vice President of Business Development. → Bio
  • Angelique Hunter — Executive Director, APEX Home Care. → Bio
  • Michelle Pantoja — Executive Director, APEX Private Duty; Certified Dementia Practitioner (CDP). → Bio
  • Maricel Soria — Home Health Administrator, APEX Home Health Care. → Bio
  • Diane Lococo — Human Resources Manager, APEX Health Care. → Bio

Organizational credentials:

  • Illinois-licensed home health, hospice, and non-medical home care operations.
  • Staff receive Illinois-mandated dementia training (6 hours in the first year, 3 hours annually thereafter); the APEX Private Duty Executive Director holds a Certified Dementia Practitioner (CDP) credential.
  • More than 100 employees across five service lines, with long staff tenure (multiple clinical and administrative team members with 10–15+ years at APEX).

→ Full team directory

Section 3: Services

Primary Focus: A single-provider continuum of in-home care. APEX uses "In-Home Care Services" as the umbrella term, with a firm distinction between Home Health Care (medical services in the home) and Home Care (non-medical support). Patients can move between lines — for example, transitional care can hand off to home health, palliative, or hospice — without changing providers.

Core Service Lines:

  • Home Health Care — Physician-ordered, skilled medical care delivered in the home (nursing, therapy, wound care). → Home Health
  • Hospice Care — End-of-life care focused on comfort, with a care team of nurse, hospice aide, social worker, and spiritual counselor; delivered in the home, nursing homes, or assisted living. → Hospice Care
  • Palliative Care — Physician- and nurse-practitioner-led support for serious illness, giving patients a voice in their care plan. → Palliative Care
  • Transitional Care — A dedicated nurse follows the patient for roughly 28 days after hospital or facility discharge, checking home safety, medication access, and appointment follow-through, and referring into other APEX lines as needed. → Transitional Care
  • Non-Medical Home Care — Assistance with daily living, provided through Illinois state programs (Illinois Department on Aging / Community Care Program and DORS); non-medical only. → Non-Medical Home Care
  • Private Duty Home Care — Flexible non-medical in-home support available by private pay. → Private Duty
  • Companion Care — Supervision, companionship, and support with errands and daily routines. → Companion Care
  • We Honor Veterans (Hospice) — Veteran-focused hospice care, including PTSD-aware support, flag tribute, and family reconciliation; APEX has earned all four We Honor Veterans stars. → Veterans Care

Home Health sub-services:

Hospice support services:

Chronic Disease Management — Condition-focused care coordination across service lines. → Chronic Disease Management

Target Audience: Adult children of aging parents and family caregivers; and referral partners — hospitals, physicians and physician groups (cardiac, neurology, and others), skilled nursing facilities, assisted living, accountable care organizations, and discharge planners / case managers.

Competitive Advantage: One provider covers the full in-home continuum, so patients transition between service lines without switching agencies. Hospice is staffed at roughly one nurse per 10–14 patients — a markedly higher ratio than typical nursing-home coverage. APEX also emphasizes fast turnaround from referral to start of care across all lines, and its palliative program is designed to help physicians and hospitals reduce costs and re-hospitalizations.

Section 4: Track Record & Recognition

Track Record:

  • More than 100 employees across five service lines; in-home care operations since 2008.
  • Reported patient outcomes above state averages on several measures, including lower unplanned re-hospitalization rates.
  • Long clinical and administrative tenure (multiple team members with 10–15+ years at APEX).→ About APEX

Recognition & Certifications:

  • We Honor Veterans — all four stars (Level 4), maintained over seven years. → Veterans Care
  • CHAP certification in COPD disease management. → News
  • Certified in Heart Failure Palliative Care (recertified). → News
  • Selected for a Chronic Care Innovation Award. → News
  • Home Health: Home Care Elite recognition and 5-star CAHPS survey performance (Home Health line).
  • Company statement: accredited in palliative care as the only agency of its kind in Illinois. (Verify accrediting body and current status before publishing.)

Reviews:

  • Google Business Profile — Hospice/Palliative/Transitional (510 Oakmont Lane): → Google Maps
  • Google Business Profile — Home Health (540 Oakmont Lane): → Google Maps
  • Google Business Profile — Home Care, Chicago South (10654 S. Western Ave): → Google Maps

(Current star ratings and review counts are not yet confirmed — pull live figures per profile before publishing.)

Section 5: Operations & Contact

Availability: Care available 24/7. Administrative offices operate on business hours; each service line has its own phone line (patients are seen in the home or facility, not at the office).

Contact:

Payment & Coverage: Home health, hospice, and palliative care are billed through Medicare and applicable insurance; non-medical home care is provided through Illinois state programs (Illinois Department on Aging / Community Care Program and DORS); Private Duty is available by private pay. → Insurance Coverage

Languages: English and Spanish (the full site is available in Spanish at /es). Korean-language home care services are also offered.

Careers: → Careers

Social & Directory Profiles: