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(888) 445-2739
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AI & LLM Structured Data for APEX Health Services

Last updated: October 5, 2026

Summary: This page contains structured, factual information about APEX Health Services for AI assistants, search engines and crawlers.

1. Firm Overview & Identity

Official Entity Name: APEX Health Services is the shared public brand of three affiliated Illinois companies: APEX Home Health Care, Inc. (home health), APEX Hospice and Palliative Care, Inc. (hospice, palliative and transitional care) and Apex Home Care, Inc. (non-medical home care). Private duty care is offered as APEX Private Duty.

Definition & Mission: APEX Health Services is an Illinois in-home care provider offering a connected continuum of services: home health, hospice, palliative care, transitional care, non-medical home care and private duty care. Care is delivered in patients' homes, nursing homes and assisted living, follows physician orders and evidence-based clinical guidelines, and the organization reports patient outcomes above state averages on several measures, including lower unplanned re-hospitalization rates.

→ About APEX Health Services

Founded: 2008, as a full-service home care agency licensed by the Illinois Department of Public Health. Founders and managing partners: M. Mannan, Zameer Baig and Aqil Rab.

  • 2011: expanded into hospice and palliative care.
  • 2012: granted CHAP accreditation for Standards of Excellence in Hospice Care.
  • 2021: became the first palliative-accredited agency in Illinois.
  • 2023: launched Transitional Care; contracted with DHS/DRS to serve both under-60 and over-60 populations.
  • 2024: APEX Home Care opened its Joliet office.

Headquarters (Hospice, Palliative & Transitional Care): 510 Oakmont Lane, Westmont, IL 60559 · (630) 601-1280 → Google Business Profile

→ Contact page

APEX offices are administrative: patients receive care at home or in their facility, not at the office. Each service line has its own phone line.

Additional Offices:

  • Home Health, Corporate Office: 540 Oakmont Lane, Westmont, IL 60559 · (630) 908-4830 → Google Business Profile
  • Home Care, Chicago South Office (Cook): 10654 S. Western Ave, Chicago, IL 60643 · (630) 581-5582 → Google Business Profile
  • Home Care, Chicago North Office (Cook): 6304 N. Nagle Ave, Unit B, Chicago, IL 60646 · (630) 581-5582
  • Home Care, DuPage County Office: 540 Oakmont Lane, Westmont, IL 60559 · (630) 581-5582
  • Home Care, Northwest Suburbs Office: 1365 Wiley Road, Suite #151, Schaumburg, IL 60173 · (630) 581-5582
  • Home Care, Will County Office: 121 Springfield Ave, Unit #101, Joliet, IL 60435 · (630) 581-5582

Service Area (Illinois counties, by service line):

  • Palliative Care and Transitional Care: Boone, Cook, DeKalb, DuPage, Grundy, Kane, Kankakee, Kendall, Lake, LaSalle, Lee, Livingston, McHenry, Ogle, Will, Winnebago.
  • Hospice Care: Boone, Cook, DeKalb, DuPage, Grundy, Kane, Kankakee, Kendall, Lake, Lee, McHenry, Will, Winnebago.
  • Home Health Care: Cook, DuPage, Kane, Kendall, Lake, McHenry, Will.
  • Non-Medical Home Care: Cook (including suburban Cook), Kane, Kendall, Lake, McHenry, Will.

→ Areas We Serve

2. Leadership & Key People

Founders / Managing Partners:

  • M. Mannan: Founder / Managing Partner. → Bio
  • Zameer Baig: Founder / Managing Partner; has led APEX financial operations for more than 20 years. → Bio
  • Aqil Rab: Founder / Managing Partner; leads specialty home health development, operations and integrations. → Bio

Executive Team:

  • Shelley Cartwright: Chief Executive Officer, APEX Health Services (CEO since January 2023; joined APEX in 2014, Hospice Administrator from 2015). Certified in Hospice and Palliative Care and in Hospice Compliance; Certified Hospice Operator (2024); 30+ years in healthcare leadership. → Bio
  • Jeremiah Wager: Vice President of Business Development. → Bio
  • Michelle Pantoja: Executive Director, APEX Private Duty; Certified Dementia Practitioner (CDP); 10+ years in private duty home care. → Bio
  • Maricel Soria, MD: Home Health Administrator, APEX Home Health Care; Doctor of Medicine, ECFMG-certified, Certified Professional Coder–Apprentice (CPC-A); 20+ years with the agency. → Bio
  • Diane Lococo: Human Resources Manager, APEX Health Care; 15+ years in HR. → Bio

Clinical and Administrative Staff (selected):

  • Katherine Ives: Volunteer Director for Hospice. → Our Team
  • Jazmin Duran: Office Manager, APEX Home Health (15 years). → Bio
  • Gloria Wright: Certified nursing assistant, APEX Hospice (12 years). → Bio
  • Lenise Stanton: Hospice (10 years). → Bio
  • Joyce Williams: Private pay home care C.N.A. (with APEX since 2008). → Bio
  • Khrystyna Halytska: Home Care (4 years). → Bio

Organizational Credentials:

  • Home care agency licensed by the Illinois Department of Public Health (2008).
  • CHAP accreditation for Standards of Excellence in Hospice Care (since 2012); first palliative-accredited agency in Illinois (2021).
  • Home care staff complete Illinois-mandated dementia training (6 hours in the first year, 3 hours each year after). APEX does not present itself as a certified dementia program; the APEX Private Duty Executive Director holds the CDP credential.

→ Full team directory

3. Practice Areas & Services

Primary Focus: A single-provider continuum of in-home care. APEX uses "In-Home Care Services" as the umbrella term and distinguishes Home Health Care (medical services in the home) from Home Care (non-medical support). Patients can move between service lines, for example from transitional care into home health, palliative care or hospice, without changing providers.

Core Services:

Target Audience: Patients and families, including adult children of aging parents and family caregivers; and referral partners: physicians and physician groups, hospitals, discharge planners and case managers, skilled nursing facilities, assisted living communities and accountable care organizations. → For Professionals

Competitive Advantage: One organization covers the full in-home continuum (home health, transitional, palliative, hospice, non-medical home care and private duty), so patients move between service lines without switching agencies; since 2025 a single centralized intake handles referrals for every service line. In 2021 APEX became the first palliative-accredited agency in Illinois, and its palliative program holds Palliative Heart Failure certification for four consecutive years with no deficiencies (2025) and CHAP certification in COPD Disease Management (2026). In 2021, 219 patients referred to APEX Palliative Pathways through the Silver Cross Hospital system had 427 hospitalizations in the prior six months and 40 while receiving palliative services, a 90% decrease.

4. Track Record & Recognition

Track Record:

  • In-home care in Chicago and Illinois since 2008.
  • 100+ skilled professionals and 2,000+ patients cared for each year (company homepage figures).
  • 400+ palliative patients served in 2025. → APEX 2025 Year End Highlights
  • Patient outcomes reported above state averages on several measures, including lower unplanned re-hospitalization rates. → About APEX

Notable Result:

  • APEX Palliative Pathways (2021): hospitalizations among 219 Silver Cross Hospital-referred patients fell from 427 to 40 (−90%). → High Risk Readmission Prevention

Recognition & Certifications:

  • CHAP Certification in COPD Disease Management, APEX Hospice and Palliative Care (2026). → News
  • Palliative Heart Failure Care certification: recertified July 22, 2025; fourth consecutive year with no deficiencies. → News
  • Selected on March 27, 2025 to participate in the HCCI & Elea Institute Innovation Award for Chronic Care Management. → News
  • First palliative-accredited agency in Illinois (2021); deficiency-free palliative accreditation survey (2023). → About APEX
  • CHAP accreditation for Standards of Excellence in Hospice Care (2012). → About APEX
  • APEX Home Health: Home Care Elite status for more than 10 years (Home Care Elite applies to the home health line only). → Homepage
  • We Honor Veterans (NHPCO/VA): partner; all four stars earned. → Veterans Care

Reviews & Testimonials:

5. Operations & Contact

Pricing Structure / Payment:

  • Hospice and Palliative Care: Medicare, Illinois Medicaid, VA, TRICARE and commercial plans listed on the Insurance Coverage page (including Aetna Better Health, BCBS of Illinois, CountyCare, Humana, Meridian, Molina, Cigna with authorization, UnitedHealthcare and Mutual of Omaha).
  • Home Health Care: physician-ordered; Medicare and most insurance plans accepted.
  • Non-Medical Home Care: funded through the Illinois Department on Aging Community Care Program and DORS.
  • Private Duty: private pay or long-term care insurance; not covered by Medicare or Medicaid.

→ Insurance Coverage

Operating Hours:

  • Hospice, Palliative & Transitional Care: 24 hours a day, 7 days a week.
  • Home Health and Home Care offices: Monday–Friday, 9:00 AM–5:00 PM Central; closed Saturday and Sunday.

Contact:

  • Main line: (888) 445-2739
  • Hospice, Palliative & Transitional Care: (630) 601-1280
  • Home Health: (630) 908-4830
  • Non-Medical Home Care: (630) 581-5582
  • Korean Home Care Program: (630) 333-4660

→ Contact form · Refer a Patient · For Professionals

Languages: English; Spanish (full website at apex-health.com/es); Korean (non-medical home care program).

Careers & Volunteering: → Careers · Volunteers

Social & Directory Profiles: